These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and Aarvi IT Solutions ("Company", "we", "us", or "our"), a software and IT services firm operating from Hyderabad, Telangana, India.
By engaging our services, signing a Service Order, or accessing our deliverables, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not use our services.
Aarvi IT Solutions provides the following services, subject to separate Service Orders or Statement of Work ("SOW") documents:
The specific deliverables, timelines, and fees for each engagement are defined in the applicable SOW. In the event of a conflict between these Terms and an SOW, the SOW shall prevail.
We will use commercially reasonable efforts to deliver services in accordance with agreed timelines. However, delivery schedules may be subject to change due to:
All deliverables are subject to a formal acceptance process defined in the applicable SOW. The Client shall raise defects or objections within 7 calendar days of delivery; otherwise, the deliverable is deemed accepted.
To enable effective service delivery, the Client agrees to:
Unless otherwise agreed in writing:
We reserve the right to suspend services for accounts with outstanding balances exceeding 30 days, without liability to the Client.
Upon receipt of full payment for a project, Aarvi IT Solutions assigns to the Client all intellectual property rights in custom deliverables specifically created for that Client, except as noted below.
The following intellectual property remains the sole property of Aarvi IT Solutions and is licensed (not sold) to the Client for use within the scope of the engagement:
Third-party open-source components are subject to their respective licences; the Client is responsible for compliance with such licences.
To the maximum extent permitted by applicable law:
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Either party may terminate an SOW or this agreement by providing 30 days' written notice. In addition:
Upon termination, the Client shall pay for all services delivered up to the termination date. Work in progress may be issued as partial deliverables at our discretion. Provisions regarding intellectual property, confidentiality, payment, and liability survive termination.
Each party agrees to keep the other party's confidential information (including business plans, technical specifications, pricing, and client data) strictly confidential and to use it only for the purposes of the engagement. This obligation survives termination for a period of 3 years.
We process personal data shared with us in accordance with applicable Indian data protection laws and our Privacy Policy. We do not sell or rent client data to third parties.
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.
The parties agree to attempt good-faith negotiation for at least 30 days before initiating formal legal proceedings. Where applicable, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996.
Aarvi IT Solutions reserves the right to update these Terms at any time. We will notify existing clients of material changes by email or through our website. Continued use of our services after the effective date of the updated Terms constitutes acceptance. These Terms were last updated in April 2026.
If you have questions about these Terms or wish to raise a concern, please contact: